Help & FAQs
Still stuck? Reach us at [email protected] or via the contact form.
About NewsPips AI
What is NewsPips AI?
NewsPips AI is a news-intelligence service for traders of FX, metals, energy and crypto. It watches hundreds of news sources around the clock, gathers the coverage of each event into one story, and judges what each story means for each of the 14 instruments it covers. For every instrument it publishes a directional bias indicator, the way the news currently leans, with the reasoning written out and every claim linked to its source articles. When the bias on a market flips, it sends a bias-flip alert. NewsPilot, the built-in assistant, answers questions such as "why did gold move?" from the same record. It is research context, not investment advice: it never tells you what to trade.
Who is it for?
Traders of FX, gold and silver, oil, crypto and the dollar index who act on the news but cannot read every wire. It suits discretionary traders who want to know what moved their market and why, and anyone who would rather check the reasoning than take someone's word for it. Follow only the instruments you trade and get an alert when the news on one of them turns. It does not cover single stocks: fourteen instruments, covered properly.
Is this investment advice?
No. NewsPips AI reads public news and publishes what it implies for each instrument's direction. It does not tell you what to buy or sell, size a position or set a target, and we are not a registered investment adviser. We publish no direction-accuracy figure, because an honest measurement does not support one; the figure we do publish is the expected range, which holds about 80% of the time over half an hour to an hour. Trading carries risk. See our Terms for the full disclaimer.
What markets and instruments do you cover?
FX majors (EUR/USD, GBP/USD, USD/JPY, USD/CHF, USD/CAD, AUD/USD, NZD/USD), gold (XAUUSD) and silver (XAGUSD), oil (WTI/BRENT), bitcoin (BTCUSD) and ether (ETHUSD), and the dollar index (DXY) — 14 instruments across FX, metals, energy, crypto, and the dollar index. More instruments are on the roadmap.
How it works
Where does the news come from?
A broad, continuously-updated universe of trusted financial-news sources — global wires, central-bank and regulator releases, and reputable market outlets. We automatically merge the same story across sources, so you see each event once rather than five times.
How fast is "real-time"? What's the data delay?
Paid plans see each analysis and bias-flip alert as it publishes, and new stories appear on the dashboard as they arrive. The Free plan sees analyses and alerts fifteen minutes after they publish. The public pages on this site rebuild through the day and show how old each reading is.
How does NewsPilot work?
NewsPilot is a sidebar chat where you can ask things like "why is gold moving?" or "what changed for EURUSD in the last hour?" It answers using the same bias indicators and analyses on your dashboard, with every claim linking back to its source article.
Does the analysis update with every new article?
It refreshes continuously as new material lands, rather than re-running on every single headline. Brand-new stories surface on your dashboard the moment they arrive, so you can always see the freshest events alongside the latest analysis.
Pricing & trial
How does the 30-day trial work?
Start a trial of Pro or Analyst and you get the whole plan for 30 days: real-time analyses and bias-flip alerts, the full history and NewsPilot. No card is needed to start. We email you before the trial ends. Add a card by then to keep the plan, or do nothing: when the 30 days are up the account moves to Free and nothing is charged. The trial is for a first subscription only.
Do I need a credit card to start?
No. The trial starts without a card, and the Free plan never needs one. Add a card before the trial ends if you want to keep your paid plan; without one, the trial ends, the account moves to Free and nothing is charged.
What's the difference between Pro and Analyst?
Pro includes the trading dashboard and NewsPilot. Analyst unlocks our most advanced analysis tier — deeper, higher-quality insights and premium briefings. See the pricing page for the full comparison.
Can I cancel anytime? Do I get a refund?
Yes, cancel anytime from Account → Billing inside the app. Refunds follow the policy on our refund page.
Account & privacy
What data do you store about me?
Your email and a hashed password, your subscription status, and the materials you're following. With your consent, we use Sentry for error diagnostics — which captures your IP address and browser metadata but not session replays. See our Privacy Policy for the full list.
Can I delete my account?
Yes, anytime, from Account → Delete account inside the app. We delete your personal data within 30 days of the request, in line with our Privacy Policy.
How do I report a bug or request a feature?
Use the contact form or email [email protected]. We aim to respond within 5 business days.